Contact
Contact us when you need a fit, purchase or license answer
Most visitors can start on a flagship, sample or license page. Use this route when you want to start a purchase, request a sample, ask about bundle scope or clarify a license case that is not already answered on the site.
hello@datacriterion.com for fit, sample and bundle questions | licences@datacriterion.com for license-scope and reuse questions.
Use hello@ for
- purchase requests for visible packs
- sample requests
- fit questions
- bundle ideas
- orientation when you are not sure which flagship fits
Use licences@ for
- internal versus team use questions
- redistribution or client-delivery questions
- commercial-use edge cases
- license scope before purchase
What to include so the first reply is useful
- The exact pack, sample or page route you already reviewed.
- Whether the question is about fit, structure, bundle scope or reuse rights.
- Your intended use case, including team or client context when it matters.
- Any deadline or decision point that changes the urgency of the reply.
If the answer already exists on a flagship, sample, methodology or licenses page, the first reply should send you back to that exact route instead of creating a detached manual path.
What happens after you write
- Start from the closest flagship, sample, methodology or license page.
- Use hello@ when the next action is a purchase request, sample request or fit discussion.
- Use licences@ when the main uncertainty is reuse scope, client delivery or redistribution.
- The first reply points back to the relevant pack and license page, with any missing clarification added.
- Initial response target: next business day.